Instant Messaging and Reference @VBPL

Good news I was able to IM today as part of my discovery exercise. I had to wait a few minutes but the whole experience went rather well. I had done IM at home so I new what to expect. I like the features that Meebo offers especially the privacy protection. I asked a staff member from PA what her experiences were so far and she said that at this point she has not worked on a IM question. She is part time so the opportunity to do IM Reference comes up every few weeks. I think instant messaging and reference can be a good mix. People need to have patience while we work out the details of this new service.